Shipping policy
The timelines noted here are based on business days only and do not include bank holidays.
We aim to despatch all orders within 48 hours
Once your order has been shipped, you will receive a tracking number via email or mobile phone.
Shipping Costs
We offer shipping to the UK, EU, and Internationally. Our shipping rates are as follows.
UK Delivery
We offer two delivery options within the UK.
- Express (1–3 days) £4.65
- Standard (3–5 days) £3.65
European Union
- Standard International (2–11 business days) £9.99
International
- International (3–17 business days) £11.99
Customs and Import
Please note that customers are responsible for the customs or import duties charged by their country. We recommend checking with your local customs office to determine what additional charges may apply.
Packaging
In our commitment to sustainability and reducing our environmental footprint, we strive to reuse shipping packaging whenever possible. By repurposing boxes, padding materials, and other packaging elements, we aim to minimise waste and contribute to a more eco-friendly shipping process. While the appearance of reused packaging may vary, please rest assured that it in no way compromises the integrity or safety of your order. We appreciate your support in our efforts to promote sustainability and protect the planet for future generations.
Experiencing a Delivery Issue?
We do our best to meet our delivery times, but we cannot be held responsible for courier failure to meet delivery times. If your package is lost or damaged during shipment, contact the carrier directly to file a claim.
If you have any questions about our shipping policy or would like to request expedited shipping, please contact us through: info@breathandbalance.uk